Frequently Asked Questions About Taveuni Dive Resort

After booking your stay, it’s easy for us to answer questions specific to your visit. For people still trying to learn about our resort, we’ve prepared these frequently asked questions to help you decide to book your visit. These questions are the ones most frequently asked by our guests.

Q1. What's the best way to get to Taveuni?

Q2. What's the best time of year to dive on Taveuni?

Q3. Can we dive the Great White Wall?

Q4. What is the average water temperature and visibility throughout the year?

Q5. Is your Dive Crew experienced?

Q6. Should I bring my camera?

Q7. If I am staying at another resort do you pick up and drop off?

Q8. Is the a hyperbaric chamber on Taveuni?

Q9. Is Taveuni Dive Resort insured?

Q10. What about tipping?

Q11. What are your surface intervals like?

Q12. What is a dive day like?

Q13. Is your resort non-diver friendly?

Q14. When is Cyclone season, is your resort safe?

Q15. What's the weather like?

Q16. What languages do your staff speak?

Q17. Is there access to banking services?

Q18. Will my cell phone work?

Q19. What credit cards do you accept?

Q20. Is there a dress code?

Q21. What is the electricity supply?


Answers

Q1. What's the best way to get to Taveuni?

Fiji is serviced with flights from USA, New Zealand, Australia, China, Singapore, Hong Kong, and Korea. Fiji Airways codeshares with Qantas and American, while Air New Zealand codeshares with United. Both fly into Nadi airport with almost daily connections. Once at Nadi you get a domestic flight to Taveuni (Matei airport) – a flight time of approximately 60 minutes. From the Matei airport it’s a pretty 30 minute drive to the resort.

The domestic flights are a grand opportunity to view the islands of Fiji, and see the fringe reef systems surrounding them. Having your camera available on this trip!

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Q2. What's the best time of year to dive on Taveuni?

Our operation is diving year round! May through September gives the best visibility underwater, and the nicest weather topside. That said, if you like warmer water (and a bit lower visibility) and don't mind a bit of rain, October through February is nice.

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Q3. Can we dive the Great White Wall?

It's best to dive the Great White Wall when the soft coral are blooming, (when the coral are extended to feed). This depends on the course of the moon's orbit, and the tides in the Somosomo strait. You can check out our Great White Wall Schedule and dive guide for more information.

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Q4. What is the average water temperature and visibility?

  • April to November: 80–82 o F or 28–29 o C. Visibility: 65–130ft or 20–40m

  • December to March: 78–79 o F or 26–27 o C. Visibility: 45–100ft or 15–30m

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Q5. Is your Dive Crew experienced?

Our PADI divemasters have over 10 years of guiding experience in the Somosomo Straits (i.e., Rainbow Reef). Our other staff undergo extensive training and on-the-job training under the supervision of management before being being Taveuni Dive-approved.

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Q6. Should I bring my camera?

We are very experienced working with photographers. The dive boat will have a bucket of fresh water and our onboard staff will safely pass you the camera when you are in the water and take it from you before you climb aboard.

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Q7. If I am staying at another resort do you pick up and drop off?

Yes, we can help you arrange transportation to our marina. For the best resort-to-reef experience we obviously recommend you stay with us!

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Q8. Is there a hyperbaric chamber on Taveuni?

No, the nearest chamber is in Suva. Due to our remote location we dive very conservatively, since the nearest recompression chamber is a six hour boat-ride away from the resort. Therefore, our dive time is dependent on one of 3 things: limits of air, limits of your computer, or 50 minutes, whichever comes first.

We want to make sure you have fun while diving with us, but your safety, and the safety of your dive crew is our primary concern.

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Q9. Is Taveuni Dive Resort insured?

We are fully insured, and we have used the same insurance company for many years without a claim! We do recommend all our guests book their own personal travel insurance prior to arrival, and assure it covers all of your intended activities. As they say, if you can’t afford travel insurance, you can’t afford to travel. Choose a policy that suits your needs. For example, you may wish to cover a pre-existing health condition or you may want extra coverage if you’re planning on trying new sports like scuba diving or bungee jumping. Travel insurance is inexpensive and guarantees a worry-free holiday.

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Q10. What about tipping?

Direct tipping to individuals is not expected or encouraged in Fiji. Tip with a smile and vinaka, which is Fijian for thank you. If you had a good time and would like to leave a gratuity for the Dive team, Resort staff, as well as their families and kid’s school funds – you are free to do so. It can simply be added it to your final bill. We do not recommend personal tips be given because we collect all gratuities each year, and disburse them to all staff at Christmas. This helps to make sure that everyone who helped you have a good time gets rewarded (even the behind-the-scene staff you may not have met!)

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Q11. What are your surface intervals like?

Your surface interval may be discovering a new bay, inlet, or beach. Perhaps it will be gently cruising to the next site. Surface intervals include light refreshments like a snack, water, and juice. You may also bring your own personal snacks.

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Q12. What is a dive day like?

We dive 2 tanks in the morning, with the dive boats leaving the marina at 8am, unless a member of the Dive Team instructs otherwise. It takes about 10 minutes from Taveuni Dive Resort to reach the Rainbow Reef. We return to the marina around noon.

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Q13. Is your resort non-diver friendly?

We welcome divers and non-divers alike. Taveuni is blessed with many natural attractions to explore above and below the water, and the pool and other resort facilities are available for those who need a day relaxing.

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q14. When is Cyclone season, and is your resort safe?

Cyclone season runs November thru April. The resort is built to withstand these severe storms. The most recent Category 5 Cyclone, Cyclone Winston, caused very little damage. We did have a bent ceiling fan blade, and the gardens were a bit of a mess – but all these things were fixed and tidied with a little time and effort. Some people sheltered at the resort during the cyclone, with a hot breakfast in the morning!

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Q15. What's the weather like?

Taveuni has a mild tropical climate with two seasons – summer (wet) and winter (dry). The most temperate months are March through to November. Maximum temperatures rarely move beyond 31oC to 26oC (86oF to 79oF) year round. A cooling trade wind blows from the east-southeast most of the year. It usually drops to almost nothing in the evening, and picks up by mid-morning. Rainfall is highly variable and strongly influenced by topography, with the prevailing south-east trade winds bringing moisture onshore and causing heavy showers in the mountain regions. Near the resort, the average yearly rainfall is about 1 meter.

Average Air Temperatures

  • Summer – 23 – 30oC (73 – 86oF)
  • Winter – 20 – 26oC (68 – 79oF)

Average Water Temperatures

  • Summer – 27 – 29oC (80 – 84oF)
  • Wiinter – 25 – 27oC (77 – 80oF)

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Q16. What languages does your staff speak?

English is the official language and is taught in the schools. Fijian, Hindi, and Chinese are widely spoken. In Fiji, almost everyone is bilingual.

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Q17. Is there access to banking services?

All commerce is in Fiji dollars (FJD) – there are approximately 2 FJD to 1 USD. You are recommended to exchange currency in Nadi before flying to Taveuni. There is an ANZ bank at Nadi Airport that will change foreign currency, travellers cheques, and process cash credit card transactions. They also have an ATM.

Normal banking hours are from 9:30am to 3:00pm Monday – Thursday, and 9:30am to 4:00pm on Friday. All banks are closed on public holidays. ANZ operates a 24 hour service at Nadi International Airport’s Arrival Concourse.

Most resorts and dive centers in Taveuni are happy to accept USD currency. International credit cards are accepted in some places. On Taveuni, there is an ATM in Somosomo.

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Q18. Will my cell phone work?

Visitors from many countries can use their GSM handsets in Fiji. Mobile customers are advised to check with their network operators for roaming status before traveling.

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Q19. What credit cards do you accept?

Taveuni Dive Resort accepts Visa, MasterCard, and American Express.

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Q20. Is there a dress code?

Casual dress is appropriate for both night and day. Pack t-shirts, shorts, light cotton dresses and swimwear. For cooler evenings or for out on the water, a jacket is a good idea. Sunscreens and hats are a must; and sandals or sports shoes are good protection for walking and swimming around coral.

Sulus are a good idea for both men and women. The wraparound sulu is Fiji’s most distinctive and versatile form of dress. For women there at least ten different ways it can be used, even for evening wear. Ask our resort staff for hints on tying and wearing your sulu.

Visitors are asked to be careful not to offend local sensibilities. Wearing bikinis and ultra-brief swimming costumes is fine at a resort but not when visiting villages or shopping in town. This is where a sulu comes in handy.

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If you have lots of electronic toys, you will want to bring a few of these adapters.

If you have lots of electronic toys, you will want to bring a few of these adapters.

Q21. What is the electricity supply? Can I use my own appliances, charge phones, laptops etc?

Electrical power in Fiji is delivered at 240 Volts AC (50Hz) with three-pin power points – the same as in Australia and New Zealand. Many appliances that use a transformer can be used with just a plug adaptor, but you should check your owners manual to be sure.

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